Client Responsibility & Policies
To ensure the highest quality results, a seamless timeline, and a positive experience, the Client agrees to the following policies.
Health & Skin Disclosure
The Client must disclose any allergies, sensitivities, skin conditions (including but not limited to eczema, psoriasis, or acne treatments), or health concerns that may affect makeup application prior to the makeup trial or wedding day. This information is required for the Client’s safety. Stefanie Weinapple is not liable for reactions resulting from undisclosed conditions.
Arrival & Timing
The Client agrees to arrive on time for all scheduled services. Anyone arriving more than 15 minutes late will be considered a missed appointment and treated as a cancellation. In such cases, the service will not be performed, no refunds will be issued, and payment remains due in full. Stefanie Weinapple is not responsible for incomplete or missed services due to lateness, and the overall timeline will not be adjusted to accommodate delayed arrivals.
Skin Preparation & Expectations
The Client agrees to follow all makeup preparation instructions provided. For optimal results, one to two professional facials and a consistent daily skincare routine are strongly encouraged prior to the wedding.
Proper hydration is essential. Skin should be well hydrated leading up to both the trial and wedding day. Dry skin can absorb makeup quickly, leaving behind uneven or dry pigment. Oilier skin types should focus on balancing hydration and pore care with appropriate skincare.
Makeup enhances natural beauty but does not eliminate natural skin texture, including wrinkles, fine lines, scars, acne, bumps, or pores. There is no makeup application that can fully mask texture. For long term skin concerns, the Client is encouraged to consult a licensed skincare professional.
Makeup Wear, Care & Maintenance
Light wear throughout the day is normal and expected. After application, the Client agrees to follow all aftercare instructions. To help maintain longevity, the following should be avoided immediately after makeup application:
• Showering or exposure to steam
• Eating, drinking, or brushing teeth
• Sleeping
• Excessive sweating or exercise
• Touching or rubbing the face
Professional grade and waterproof products are used. However, tears contain salt and may cause streaking if not addressed promptly. The Client agrees to have tissues available and gently blot tears at the tear ducts while tilting the head back.
No refunds, reapplications, or revisions are provided once the session has concluded.
Getting Ready Location & Access
The Client is responsible for providing a suitable getting ready location with early access, as wedding day beauty services often begin as early as 7:00 AM. Bridal suites are acceptable provided they include adequate space, a table, natural light, air conditioning, and restroom access.
The beauty timeline does not operate based on venue access hours. Early access must be confirmed in advance and is required for services to be performed.
Bridal Party Punctuality
The Client agrees to ensure that all individuals receiving makeup services arrive at the getting ready location at least 15 minutes prior to their scheduled start time. Any delays caused by late arrivals are the responsibility of the Client.
Bridal Party Makeup Expectations
To maintain a cohesive aesthetic and smooth timeline, only the Bride will receive bold or detailed makeup such as smokey eyes, winged liner, or cut creases. Bridal party members will receive soft, natural, photo ready makeup. The Client agrees to inform the bridal party of this expectation in advance.
Inspiration Photos
During the consultation, the Client agrees to provide one to two inspiration photos from Stefanie Weinapple’s portfolio only. Pinterest images, heavily edited photos, or work from other artists will not be accepted, as they may misrepresent realistic results or the Artist’s style.
Guests & Environment
The Client is responsible for the conduct of any guests present during the session. Any disruptions, delays, or damages caused by guests are the Client’s responsibility.
Lash Lifts
If the Client plans to receive a lash lift prior to the wedding, Stefanie must be consulted in advance. Lash lifts may affect the application and longevity of faux lashes. Stefanie is not liable for issues resulting from prior lash treatments.
Bridal Makeup Trial Policy
Bridal makeup trials are optional and are not included in the wedding day package. Trials are invoiced and paid for separately. If the Bride wishes to schedule a trial, it is recommended to do so 3 to 4 months prior to the wedding date.
Each bridal makeup trial appointment is scheduled for a maximum of two hours. Trial appointments will not exceed two hours under any circumstance. Within this time, Stefanie Weinapple will collaborate with the Bride to refine the desired look. If the Bride does not feel satisfied with the outcome within the allotted two hours, an additional trial appointment must be booked and will be billed at the standard trial rate. **
Body Makeup & Transfer Policy
Stefanie Weinapple does not offer or apply body makeup or tattoo coverage under any circumstances. Due to the risk of product transfer, body makeup services are not available for any area of the body.
Clients acknowledge and agree that Stefanie is not responsible or liable for any makeup—whether facial, body, or tattoo-covering products—transferring onto clothing, including bridal gowns, veils, or any other garments.
Artistic Style & Creative Control Policy
The Client acknowledges that they have reviewed Stefanie Weinapple’s professional portfolio and understands the signature style, techniques, and aesthetic presented therein. All makeup requests must align with the Artist’s established style as shown in the portfolio. This policy applies to the Bride, bridal party members, and any additional individuals receiving makeup services.
While collaboration and inspiration are welcomed, Stefanie Weinapple retains full creative control and artistic discretion over all makeup applications. Each look will be executed using Stefanie’s professional judgment, techniques, and signature approach to ensure cohesive, elevated results.
By booking services, the Client authorizes Stefanie to determine product selection, application methods, and the final execution of all makeup services. Any perceived mismatch between personal expectations and Stefanie’s artistic style, techniques, or aesthetic does not constitute grounds for revisions, service adjustments, refunds, or credits.
Cancellation Policy
Initial Payment & Additional Fees
The initial payment is non-refundable and non-transferable under any circumstances. Any additional payments made are also non-refundable and non-transferable if the Client chooses to cancel, postpone, or make changes to the event. If the Client cancels, no portion of the fees paid to Stefanie Weinapple Makeup LLC will be returned.
If the event is cancelled less than 120 days prior to the scheduled date, any remaining payments are still required to compensate for services already rendered and the reserved event date.
Service Refusal & Safety
Stefanie Weinapple Makeup LLC reserves the right to cancel services immediately if the Client requests services that are deemed unreasonable, unsafe, unlawful, or impossible. In such cases, all payments and retainer fees are forfeited and non-refundable.
Artist Cancellation
In the unlikely event that Stefanie must cancel due to illness, injury, personal emergency, or circumstances beyond her control, she will make reasonable efforts to secure a replacement artist. While Stefanie will assist in finding a qualified replacement, a replacement is not guaranteed, and any replacement artist operates under their own rates and policies. Price matching is not guaranteed.
If Stefanie cancels and a replacement is not secured, the Client will receive a full refund of all payments made. Refunds will be issued to the original payment method. Credit card refunds may take 3–10 business days, and ACH refunds may take 7–14 business days to process.